How to design and document an effective organisation

 

Kesteven Management Documentation is a system to help managers define and communicate their organisation’s management system. Use it to explain how your organisation works and what it means to say that your organisation is well managed—

  • Provide a single source of truth for your policies, processes, position descriptions, and terminology.
  • Integrate your corporate governance, risk management, and internal audit into a single management system.
  • Simplify and standardise your compliance activities to meet statutory and commercial requirements including Sarbanes-Oxley, ASX Principles, and ISO standards.
Kesteven Management Documentation defines how your organization works.
 

Documentation and good management

Most organisations struggle with documentation: people can’t write or edit, managers have no time, and ‘the manual’ is the butt of jokes. To be effective, documentation must meet the needs of three types of user—

  • Employees must be confident that they can find the information they need quickly, and that the information will be intelligible and correct.
  • Managers must be able to make changes without delay and without needing help. (Employees won’t commit to using the documentation unless their managers are equally committed to maintaining it.)
  • Auditors need a straightforward way to validate and verify the organisation’s systems and practices.

Kesteven Management Documentation helps you create documentation that adds value.

 

When I started in this role in 2010, what the company needed were policies, procedures, and governance frameworks. We didn’t have them; now we do. Kesteven Management Documentation has given us all that in a single, integrated system. It’s the best thing I’ve seen in 30 years of management.

Murray Bailey, Managing Director, Yancoal Australia Limited

 

Accreditation is all about risk management. As an organisation we had reached the point where the complexity of information, and the duplication, was becoming a risk in itself. This system made it easy to bring it all under control. It’s very flexible and conceptually very powerful: you can organise things the way you think about them, you can experiment. It’s also fun to use, which I wasn’t expecting.

Dr James Galloway, CEO, Joint Accreditation System of Australia and New Zealand

To design and document an effective organization —

  1. Your organization starts a Kesteven Management Documentation subscription. Just fill in the form to start now. You need to provide an email address to receive the activation code.
  2. Your management system website is created automatically, hosted at a secure, high-speed data centre in Australia.
  3. You can login and start using your system immediately. There are no technical skills needed. (Management skills, yes: the system assumes that you know what you want your organization to do.)
  4. When you first open it, the website contains a template structure and guideline content to get you started.

How to get started

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1.

Learn more about the system

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2.

Create your management documentation website

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Click here to start a 30-day free trial. (Call us if you need longer.)
 

3.

Start designing and documenting your organisation

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When first created, your website will contain a standard structure of documentation and content to help you get started. The initial content is generally suitable for organisations with executive management and a governing board.

More information

Contact us now for more information. Email: ua.moc.nevetsek@noitamrofni or phone +61 2 6260 8390.