A Kesteven Management Documentation system is a database of pages presented as a website, with supporting software to enable users to —

• Define the types of information to be stored.
• Create and edit pages, and post comments.
• Control who may access the website, and which pages users may view and edit.
• Receive notifications when content is added or changed.

Pages are created and edited on the spot, within the website, using a simple what-you-see-is-what-you-get editor.

The system provides formal document control as may be required for compliance (eg, ISO 9000) certification:Version control with document ownership and approval records, and annotated document histories.

• Pages are indexed automatically for search purposes
• Page relationships — such as between position descriptions and the policies and processes for which the position is accountable — are tracked automatically.

Commercial arrangement

Systems are provided to clients for an annual subscription fee. Each subscriber receives their own database and documentation website. The subscription provides —

• An initial framework of pages to provide a starting point when first developing the organization’s documentation. Subscribers may edit, build on, or discard these as they wish.
• A User Guide, explaining the practical tasks of using the system: creating and editing pages, creating and closing user accounts, and so on.
• A Managers’ Guide providing templates, guidelines, and methods for designing an efficient and effective organisation.

Copyright

Kesteven and Associates owns the copyright in —

• The design, layout, and typographic arrangement of the website.
• The help files, guidelines, and templates provided through the site.
• The initial content of websites provided to subscribers.

Subscribers are granted a licence to use the help files, guidelines, and initial content within their organization.

Subscribers own the copyright in the content they create using the system.

Training requirement: minimal

The system is designed to be as simple as possible, offering the bare minimum of functions and options needed to create and maintain corporate documentation. The aim is to eliminate any need for training in the practical use of the system. For employees and auditors the system is just a website, exactly like the one you’re looking at now: pages of content, a menu, and a search box.

IT requirement: a computer with a browser

All system usage, including creating and editing pages, is through a web interface. Subscribers do not need any IT skills, personnel, or equipment other than a computer with a browser. If you’re reading this on screen, you already have everything you need.

Hosting

Sites are normally hosted by us, as part of the kesteven.com.au domain. This hosting is included in your subscription.  The technical services needed to support the database and website are provided automatically as part of the subscription.

Hosting by you, as part of your organization’s intranet, can be arranged for an additional fee.