Kesteven and Associates Portfolio Retail operations |
Assignment |
Document the operating procedures for a chain of retail trade plasterboard outlets |
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Client |
Major manufacturer of building products, with operations in Australia, New Zealand, Asia, and the US |
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Simple language and friendly, good-natured presentation to enhance reader acceptance |
Features Procedures for store managers, desk staff and floor personnel Documentation reduced to 12 'one-page manuals' - stand-alone documents covering key tasks
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