We create short, readable, effective documents. We have a lot of experience with technical, commercial, and scientific subject matters, and have produced:

• business procedures

• industrial processes

• factory floor documentation

• quality and safety guides

• training material

• hardware and software documentation

• on-line help systems

• submissions and tenders

In addition to our subject-matter experience, we bring to the task many years experience of technical and general communication, advertising, graphic design, and multimedia production.

No more manuals

Never call a document a 'manual'. The connotations are entirely negative: to ordinary readers the word means badly organized, unreadable, and boring; and the secondary meaning of hard work (as in 'manual labour') doesn't help either. It's wrong in principle, too, because it emphasizes the document  rather than the subject matter. People use reference documents because they want to do something, not because they want something to read.

Good documentation adds value. It makes hardware and software easier to use. It reduces mistakes, rework, and service calls. It increases safety. It protects corporate knowledge.