We run training courses and workshops to help organizations acquire the skills to create and manage effective documentation, and to enhance the value of their corporate knowledge.

Courses are open to the public, or can be customized for in-house delivery.

Click on the course title for more information including prices and schedules.

How to create documentation that people will read

Nobody read the manual? Creating documentation is not enough for successful management: unless people actually read your documents you haven't done anything. This course will show you how to get real value from your corporate knowledge.

Advanced Word documentation using SilkWrite

SilkWrite is a package of utilities and templates for creating effective paper and on-line documentation quickly and easily. This one-day course explains the nuts and bolts, and shows how to improve your documentation and increase your productivity.